Welcome to HKPerfumes.store.
This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.
- Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping Locations
We currently ship to locations where delivery services are available.
Shipping availability may vary based on your location.
- Delivery Time
Estimated delivery time is 2–5 business days, depending on your city or area.
Delivery times are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.
- Shipping Charges
Shipping charges (if applicable) will be clearly mentioned at checkout before order confirmation.
Promotional offers or free shipping may apply on selected products or order values.
- Cash on Delivery (COD)
Cash on Delivery is available in selected areas.
Customers are requested to keep the exact amount ready at the time of delivery.
- Incorrect Address
Please ensure that your shipping address and contact details are accurate.
HKPerfumes.store is not responsible for delivery delays or failures caused by incorrect or incomplete information.
- Damaged or Missing Items
If you receive a damaged package or missing item, please contact us within 24 hours of delivery with proper evidence (photos or video).
Claims made after this period may not be accepted.
- Shipment Delays
We are not responsible for delays caused by:
Courier company issues
Natural disasters
Government restrictions
Unforeseen circumstances
- Tracking Information
Tracking details will be shared with you once your order is dispatched, where available.
- Changes to Shipping Policy
HKPerfumes.store reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page.